Payment

To confirm the reservation it is necessary to make an initial payment of 50% of the total reservation, then at the time of collection the remaining amount (50% of the total) is paid.

For the initial payment of 50% we accept VISA and MasterCard credit or debit cards, bank transfer
– SABADELL BANK:

MOTORHOMES OKAR S.L.
IBAN code: ES21 0081 0669 1400 0178 0981

* In case of cash payments or through our representative for Latin America, consult in each case.

Yes, all rentals at the time of picking up the motorhome pay a deposit of EUR 800.
It can only be blocked with a credit card (Visa or Mastercard), and the owner of the credit card must be present at the time of collection. On delivery of the vehicle, a security deposit will be blocked on the Renter’s credit card, to guarantee the excess payment in case of theft, accident or any other damage to the vehicle during the rental period. The vehicle cannot be delivered unless the security deposit is blocked on a credit card.

Cash is not an accepted method of payment under any circumstances.

Prices and Reservations

These prices are final and are included: WC chemical liquids, gas cylinder or first load of LPG, unlimited mileage (except for SPECIAL OFFERS that limits and clarifies it), additional drivers, comprehensive insurance with excess 800 euros, roadside assistance 7/24 throughout the European Union. You can travel to all the countries of the European Union and associated countries.

Prices may vary depending on motorhome model, availability, location and travel dates. In addition, we usually launch offers for special dates.

No. All costs mentioned in your quote/confirmation are final. There is no additional or hidden cost unless there are alterations to your reservation. In case of accident or damage to the motorhome, the maximum agreed deposit will be charged.

The costs of gasoline, oil and tolls are the traveler.

No, it is an expense of 45 Euros that is included in all rentals, it cannot be avoided.

Yes, we have 4 seasons: High (July, August and Easter), Intermediate 1 (June, long weekends and Christmas), Intermediate 2 (September) and Low (rest of the year).

Yes, the minimum rental period is 3 nights in low season, in intermediate season 1 and 2 it is 5 and high is 10. However, we will always try to accommodate any request, subject to availability.

Not in all cases, generally the confirmation is online. In cases where the request is subject to confirmation, it is notified at the time that it is required and during the following 48 business hours we will respond.

Yes, our rentals include free mileage, except for special promotions for rentals of a few days that it specifies.

You can find it in our general conditions LINK

Yes, paying an extra charge of EUR 45 per pet.

Pick up and drop off

When you go to pick up the motorhome, you must take with you:
Driver’s license for all drivers, if you are not a community driver, accompany with an international driver’s license.
Credit card with sufficient balance to cover the deposit. The cardholder must be present at check-in.
Passport/DNI

The rental is full day, as in hotels, it goes from 10 in the morning to 09 in the morning the next day. That is, if you return the motorhome in the afternoon-evening, the full day is charged, it is exactly the same as returning in the morning of the next day.
Departure and/or return outside these hours must be coordinated in advance and may incur a charge.
Our office hours are Monday through Friday from 9:00 a.m. to 7:00 p.m.
Deliveries or returns on holidays-Sunday or during non-working hours have a supplement in the price.

The motorhome will have to be returned with the same amount of fuel as when it was picked up and the gray and black water tanks must be emptied. Departure and/or return outside these hours must be coordinated in advance and may incur a charge.
Our office hours are Monday through Friday from 9:00 a.m. to 7:00 p.m.
Deliveries or returns on holidays-Sunday or during non-working hours have a supplement in the price.

You must contact us as soon as possible, one of the available phone numbers, or by WhatsApp, Skype or Email. So we can inform the responsible person about the delay. Depending on the case and the delay time, you may incur an additional charge.

In the event of a delay in the return of the motorhome, once the time agreed in writing has elapsed, the lessor will calculate €45.00 per hour of delay (explained in point 5.4 of the General Conditions).
The lessee will also assume the expenses derived, if any, from the fact that another lessee or another person asserts their rights against the lessor, due to a delay in the delivery of the vehicle, attributable to the lessee.

Yes you can. We offer One Way travel service, you can pick up at one airport in Europe and drop off at another. It is quoted on request.

The rental period may be extended with the prior approval of the company, subject to availability and rate variations. In the case of shortening the reservation, you also have to coordinate with us in advance in order to coordinate logistics with our team. the leftover days
already contracted are NOT refunded.

Yes, we provide delivery and collection service at all airports in Europe.

Documentation and basic requirements

To rent a motorhome you must be 25 years old or older and have a driver’s license for more than 2 years.
You need a type B driver’s license if you are not from the EU and accompany with an international driver’s license.

To drive our motorhomes you have to be over 25 years old.

It is unlimited, but everyone must previously present the driver’s license of all the drivers, if you are not from the community, accompany them with an international driver’s license and passport. All must be included in the rental contract.

General

You can park anywhere that is allowed, you can use all the comforts of the motorhome, without the need for a campsite. We recommend for safety to stop in parking lots, overnight areas or campsites.

No, you do not need more than the knowledge to drive any rental car.

You can anywhere that is allowed, you can make use of all the comforts of the motorhome, without the need for a campsite. We recommend for safety to stop in parking lots, overnight areas or campsites.

Yes, they have a 220V inverter for when necessary or when you are connected at a campsite.

You have to do it in service areas at gas stations, campsites or motorhome parking.

No, as it is very dangerous and not legal. When driving, it is the same as a car, everyone must be seated and with the seat belt on.

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